Privacy Policy

PRIVACY POLICY
Effective Date: January 2025

This Privacy Policy explains how Grand Wall Art (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website, place an order, or interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We collect the following types of personal information when you use our website:

Information You Provide Directly

• Name

• Billing and shipping address

• Email address

• Phone number (if provided)

• Order details

• Payment information (processed securely by Shopify or our payment processors — we do not store full credit card numbers)

Automatically Collected Information

When you browse our website, we automatically receive:

• IP address

• Device information

• Browser type

• Pages viewed

• Time spent on the site

• Cookies and similar tracking data

This data helps us improve website performance and user experience.

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2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Send order confirmations, shipping updates, and customer support responses

• Improve website performance and user experience

• Detect and prevent fraud

• Personalize content, ads, and shopping experiences

• Provide customer support

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3. Cookies & Tracking Technologies

We use cookies and tracking technologies to:

• Remember your preferences

• Improve site performance

• Analyze browsing behavior

• Support advertising and measurement

Advertising Tools Used

We currently use:

• Google Analytics / Google Ads

• Meta Pixel (Facebook & Instagram)

These tools help us understand visitor activity and run ads to relevant audiences.

You can manage cookie settings through your browser at any time.

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4. Sharing Your Information

We may share your information with:

• Shopify (our website host and e-commerce platform)

• Payment processors (to complete your order)

• Shipping carriers (to deliver your order)

• Service providers who assist with analytics, advertising, or customer support

• Legal authorities if required to comply with applicable law

We do NOT sell or share sensitive personal information.

We do NOT knowingly share or sell information of individuals under 16.

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5. Data Security

We take reasonable precautions to protect your personal information.
However, no method of transmission over the internet is 100% secure.

Please avoid sending sensitive information (such as full credit card numbers) through email or unsecured channels.

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6. Data Retention

We retain your information for as long as necessary to:

• Fulfill your order

• Provide customer support

• Maintain accurate business and tax records

• Comply with legal requirements

You may request deletion of your information at any time (see Section 8).

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7. Children's Privacy

Our website is not intended for individuals under 16.
We do not knowingly collect personal information from children.

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8. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal data

• Request a copy of your data

• Opt out of marketing emails at any time

To make a request, contact us at the email below.

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9. International Users

If you access the website from outside the United States, your information may be transferred to and processed in the United States.

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10. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
The latest version will always be posted on this page.

Your continued use of the website means you accept any updated terms.

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11. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us:

📧 info@grandwallart.com